Shipping Policy
Email at hi@vissles.com for more details, our support team will help you!
We strongly recommend that you dispatch to a reliable address, as Vissles is not responsible for lost or stolen orders.
1. Please provide your ID number which is required by the local customs.
2. Download EZ Way APP (易利委 APP) and verify your identity on it, or your package will be returned back when it's shipped out.
3. Make sure that your name on shipping address is the same as the one on EZ Way APP.
Please provide your PCCC (Personal Customs Clearance Code) information, or your package cannot be arranged.
Note:
1. Secured 5-8 Days Shipping is not available for PO Box, military or some U.S. Territory & Freely Associated State addresses.
2. If your order has exceeded typical shipping times, please email our Customer Care Center at hi@vissles.com
3. More methods will be updated according to customers’ feedback. Vissles will always choose the proper logistics for customers.
The email will be sent to you to ask for the remote area shipping fee, or your order will be held.
Or you can provide an alternative address that is not remote, so the fee is avoided.
Email us directly at hi@vissles.com if you have any concerns about it. Our team will always be glad to help you.
This is the client’s responsibility to help for successful order delivery. There are several situations that the parcel will be returned to the shipping company’s country of origin warehouse: